FAQ’s

Can I view Mainstage Ltd’s GDPR compliant Privacy Policy?

Please click here to download Mainstage Ltd’s Privacy Policy.

Can I view Mainstage Ltd’s Terms of Business?

Please click here to download Mainstage Ltd’s Terms of Business.

Is there a specification sheet available for your stages?

Please click here to download Mainstage Ltd’s portable stage ‘Product Family Comparison Chart’.

Do you deliver Nationwide?

Yes, all across the UK — even to the Scottish Highlands and islands! We use a dedicated courier that takes care of all our deliveries. There is no need to worry about your location because we will endeavour to get the products there.

What kind of stage do I need?

It really depends on your intended use. Our Debut range is lightweight and easy to handle. Our mid-weight Cameo range is our best seller. Get in touch to discuss your requirements and we will find a suitable stage system to meet your needs.

Can I choose the colour?

Of course. We can design and manufacture your system to match your existing environment and decor. Tell us what you want and we will make it happen.

What is the lead time?

As a manufacturer we make almost everything we sell, given a large portion of our products are bespoke they need to make their way through our factory before they get to you. Typically, for most products, we work on a 2 to 3 week lead time but this can vary depending on the time of year and various other factors.

Can you produce drawings so we can visualise the proposals?

We have both 2D and 3D capabilities so we can bring your space to life using one of these packages. In addition we can also work on AutoCAD drawings to allow us to extrapolate details directly from your architectural plans.

Are there videos demonstrating the products?

We have a range of videos demonstrating our core staging products. Please click here to access our Youtube channel. Don’t forget to subscribe!

How do you use a ‘Deck Connector’?

Can you do seating for your stages?

Yes we can. We have a comprehensive range of folding chairs to choose from and banquette style upholstered benches.

Are the stages heavy to move around?

It really depends on the type of stage you are looking for. If weight is an issue, Debut is the ideal choice as no component weighs more than 7kg. All our stages are relatively lightweight and easy to move in comparison to competitor systems.

Are the stages easy to store?

All our stages are compatible with storage systems. We have a large range of standard options and can create bespoke solutions to meet the exact needs of your space.

Do you offer a guarantee?

Our stages come with a 10-year guarantee as standard, ensuring peace of mind for your investment.

Do the stages come in standard sizes?

We have standard module sizes that act as a basis for our systems. But we can also provide custom sizes on request. If you need advice on your project please get in touch on 01524 844 099 or e-mail: info@mainstageltd.com.

Do you provide storage / transport trolleys?

Yes. We have a range of standard storage solutions, but we can also design and manufacture a custom solution if required.

Do you have a local rep we can arrange to meet?

Our sales force is extremely mobile and we would be happy to arrange a meeting. Get in touch and we can agree on a time to suit you. T: 01524 844 099. E: info@mainstageltd.com

Can we see samples?

We have a good stock of samples which we are more than happy to show you. With respect to colour choices, these can be viewed at our offices. Alternatively, we can post colour cards for next day delivery.

Where does your timber come from?

All our Timber is sourced from FSC & PEFC certified suppliers.

Pricing and VAT

All prices are subject to VAT which will be charged at the rate applicable at the time of invoice (currently 20%).

How do I place an order?

In order to process your order we require confirmation in writing. This can be in the form of an e-mail, fax, or letter and should include any relevant internal reference/order numbers from your organisation.

We will require confirmation of the following:

The products you would like to order
An invoice address
A delivery address
An e-mail address, contact name, and telephone number

Once we have received your order, we will e-mail/fax a confirmation document, which will include any delivery charges.

Colour Swatching

Please take time to review our Terms & Conditions relating to the reproduction of colour swatches. While we make every effort to provide accurate information, due to many factors, it can be difficult to reproduce colours with an exact likeness. Please contact us and we will be happy to post a carpet or fabric swatch to you.

What is your stance on environmental issues?

Please follow the link provided to access our Environmental Policy.

Address

Mainstage Ltd
Part of the JMC Hi-Tech Ltd Group
Highsted Barn, Highsted Valley
Rodmersham
Sittingbourne
ME9 0AG

Contact details

Tel: 01524 844 099
Email: info@mainstageltd.com