Frequently Asked Questions
Do you deliver Nationwide?
We do nationwide delivery from as far south as Cornwall and as far north as the Highlands, we use a dedicated carrier who takes care of all our deliveries, so no need to worry where abouts in the country your project is, we’ll get the products there.
What kind of stage do I need?
We try of offer the ultimate choice without being too complicated, our staging range is made up of three main products:
Light duty our Debut range – This range is perfect if you are looking for something that is very easy to handle and compact to store. No single piece weighs more than 7kg and this makes it the popular choice for primary schools and churches; it can be easily erected by a single person or people not used to heavy weights.
Mid weight choice our Cameo range – Extremely quick to install and is tested to withstand a loading of 5 KN / M². Using our unique leg lock system means construction of the stage couldn’t be easier.
If you’re not sure what type of stage you need we’re more than happy to assist, simply call or email the sales office. T: 01524 963 009 E: info@mainstageltd.com
Can I choose the colour?
Of course at Mainstage we are all about choice, from different colour carpets to the decks, to over 70 colours to choose from on our seating you’re in control. We’re a manufacturer so we make what you want.
What is the lead time?
As a manufacturer we make almost everything we sell, given a large portion of our products are bespoke they need to make their way through our factory before they get to you. Typically for most products we work to a 2 – 3 week lead in but this can vary depending on the time of year.
Can you provide seating for your stages?
Yes we can, we have a comprehensive range to choose from and if you don’t find something that suits your needs we have great links with suppliers where we can source exactly what you’re looking for.
Do you offer a guarantee?
Our stages come with a standard 10 year guarantee giving surety the products will last the test of time.
Where does your timber come from?
All our Timber is sourced from FSC & PEFC certified suppliers.
Pricing and VAT
All prices are subject to VAT which will be charged at the rate applicable at the time of invoice (currently 20%).
What about your materials?
Our wood is purchased from sustainability managed sources bearing FSC or PEFC certification, and we source our aluminium from UK manufacturers to minimise our carbon footprint.
Can you produce drawings so we can visualise the proposals?
We have both 2D & 3D capabilities so we can bring your space to life using one of these packages. In addition we can also work on AutoCAD drawings to allow us to extrapolate details directly from your architectural plans.
Are the stages heavy to move around?
As noted on the “what kind of stage do I need?” section of this page it really depends on the type of stage you are looking for. If weight is an issue Debut is an ideal choice as no component weighs more than 7kg.
Are the stages easy to store?
All our stages are available with a storage system, we have a large range of standard options in addition to which we can tailor a solution to suit the exact needs of your space.
Do the stages come in standard sizes?
We have some standard sizes which give a good start to the process, here at Mainstage we want to offer choice to our customer as such we can make almost all of our stages to almost any size. If you need advice on your project please get in touch T: 01524 963 009 E: info@mainstageltd.com.
Do you provide storage / transport trolleys?
Yes we do, just like our storage options we have a range of standard options but we can also tailor a solution to suit your exact need.
Do you have a local rep we can arrange to meet?
We work with a network of trusted dealers across the country who stock our products. We would be happy to arrange a meeting with a local dealer, where you can see demonstrations and learn more about how our products work. Get in touch and we can organise a convenient time and location for you. T: 01524 963 009 E: info@mainstageltd.com
How do I place an order?
In order to process your order we require confirmation in writing. This can be in the form of an email, and should include any relevant internal reference/order numbers from your organisation. We will require confirmation of the following:
• The products you would like to order
• An invoice address
• A delivery address
• An email address, contact name & telephone number
Environmental stance?
As a business we believe that it is our responsibility to recognise and reduce these impacts. We strive to continually improve our environmental performance and prevent pollution of land, air and water.
Still have questions?
Our expert team is on hand to help with technical specs, bespoke designs, or quick quotes.
Or call us directly on 01524 963 009
