Can I view Mainstage Ltd’s Terms of Business?
Is there a specification sheet available for your stages?
Do you deliver Nationwide?
Yes, all across the UK — even to the Scottish Highlands and islands! We use a dedicated courier that takes care of all our deliveries. There is no need to worry about your location because we will endeavour to get the products there.
What kind of stage do I need?
It really depends on your intended use. Our Debut range is lightweight and easy to handle. Our mid-weight Cameo range is our best seller. Get in touch to discuss your requirements and we will find a suitable stage system to meet your needs.
Can I choose the colour?
Of course. We can design and manufacture your system to match your existing environment and decor. Tell us what you want and we will make it happen.
What is the lead time?
As a manufacturer we make almost everything we sell, given a large portion of our products are bespoke they need to make their way through our factory before they get to you. Typically, for most products, we work on a 2 to 3 week lead time but this can vary depending on the time of year and various other factors.
Can you produce drawings so we can visualise the proposals?
We have both 2D and 3D capabilities so we can bring your space to life using one of these packages. In addition we can also work on AutoCAD drawings to allow us to extrapolate details directly from your architectural plans.
Are there videos demonstrating the products?
We have a range of videos demonstrating our core staging products. Please click here to access our Youtube channel. Don’t forget to subscribe!
How do you use a ‘Deck Connector’?
Can you do seating for your stages?
Yes we can. We have a comprehensive range of folding chairs to choose from and banquette style upholstered benches.
Are the stages heavy to move around?
It really depends on the type of stage you are looking for. If weight is an issue, Debut is the ideal choice as no component weighs more than 7kg. All our stages are relatively lightweight and easy to move in comparison to competitor systems.
Are the stages easy to store?
All our stages are compatible with storage systems. We have a large range of standard options and can create bespoke solutions to meet the exact needs of your space.
Do you offer a guarantee?
Our stages come with a 10-year guarantee as standard, ensuring peace of mind for your investment.
Do the stages come in standard sizes?
We have standard module sizes that act as a basis for our systems. But we can also provide custom sizes on request. If you need advice on your project please get in touch on 01524 844 099 or e-mail: [email protected].
Do you provide storage / transport trolleys?
Yes. We have a range of standard storage solutions, but we can also design and manufacture a custom solution if required.
Do you have a local rep we can arrange to meet?
Can we see samples?
We have a good stock of samples which we are more than happy to show you. With respect to colour choices, these can be viewed at our offices. Alternatively, we can post colour cards for next day delivery.
Where does your timber come from?
All our Timber is sourced from FSC & PEFC certified suppliers.
Pricing and VAT
All prices are subject to VAT which will be charged at the rate applicable at the time of invoice (currently 20%).
How do I place an order?
In order to process your order we require confirmation in writing. This can be in the form of an e-mail, fax, or letter and should include any relevant internal reference/order numbers from your organisation.
We will require confirmation of the following:
- The products you would like to order
- An invoice address
- A delivery address
- An e-mail address, contact name, and telephone number
Once we have received your order, we will e-mail/fax a confirmation document, which will include any delivery charges.
Please take time to review our Terms & Conditions relating to the reproduction of colour swatches. While we make every effort to provide accurate information, due to many factors, it can be difficult to reproduce colours with an exact likeness. Please contact us and we will be happy to post a carpet or fabric swatch to you.
What is your stance on environmental issues?
As a business, we believe that it is our responsibility to recognise and reduce these impacts. We strive to continually improve our environmental performance and prevent pollution of land, air, and water.
How do you go about that?
We make sure at all times to comply with – and exceed, where possible – all applicable environmental legislation. We work to stay up to date with the environmental impact of our business activities and to understand other environmental issues. To prevent ourselves from slipping, we have instituted regular monitoring of our own progress.
What other measures can you take?
There are other steps we are working toward, or which we do wherever possible. We undertake to reduce the amount of energy used at our premises. We are looking to implement Lean Manufacturing principles with a goal of improving process efficiency so as to cut down on both energy expenditure and waste.
What about your materials?
With regard to our raw materials, we manage our raw materials with a goal of maximising yield so as to prevent unnecessary waste, and all wood waste that does occur is used for space heating to cut down on our use of other sources. Wherever possible, we reuse or recycle all waste material to minimise the amount that may end up in a landfill. Our wood is purchased from sustainability managed sources bearing FSC or PEFC certification, and we source our aluminium from UK manufacturers to minimise our carbon footprint.